CHARLOTTE WEBB 9 The Close, Grays, Essex, RM16 2XU
· 01375 374565 · 07943843043 ·
I am currently looking for an administration assistant role within a professional, exiting and progressive company. I am very eager to learn and excel myself. I have previous experience working within an administration role and I am now looking to develop my current knowledge and skills. I am very hardworking, enthusiastic and I always carry a can-do attitude. I enjoy working in part of a team; as I believe this is the best environment for the interchange of development ideas
Mostell – Tilbury, Essex
October 2012 - Present
Sales Administrator
I currently work as a sales administrator for a medium sized company called ‘Mostell’. I started working for the company as an Office Junior; during an appraisal I was told that I had excelled in the role and that the company felt that I could handle a larger workload. As a result of this I had progressed to a Sales Administrator after just 4 months. Through developing this role I have now taken on parts of credit control, meaning that I will raise the credits for the customers on the sage system and post them to relevant accounts. This means I am now in close contact with the accounts team. Mostell has taught me how to work in a fast paced environment as well as how to work under pressure successfully, meeting constant deadlines throughout the day. I have also learnt how to work effectively within a team and how to work in a confidential environment. My daily duties are as follows: processing sales orders/allocating/picking and dispatching on sage, entering purchase orders/ landing the stock into the correct warehouse on sage, raising credits and posting them on sage, running weekly statements, running various daily reports, help screen incoming calls, filing, scanning, cold/warm calling customers and general office administration duties such as ordering stationery.
Sports Direct - Lakeside Shopping Centre, Essex
July 2011 – September 2012
Sales Assistant
I previously worked as a sales assistant for Sports Direct at Lakeside. My aim was to deliver excellent customer service at all times. My duties included: interacting with customers both face-to-face and over the telephone, processing customers goods, dealing with customer returns and complaints liaising with customers and ensuring that any problems are resolved, being precise when handling and counting a high level of cash from the tills, shirt printing on football tops and maintaining health and safety procedures at all times.
Montego Data – Grays, Essex
August 2010 – June 2011
Company Secretary
Montego Data is a personal service data limited company that delivers customised software primarily for financial institutions. Typically the software is written with leading edge products from companies such as Microsoft. This is a family run business, where I worked part time to gain some secretarial experience. The website address is secretarial experience. The company website address is The duties I undertook were; take confidential messages for potential clients, respond to emails, send out company skill sheets, check and monitor turnover receipt in the company bank account, pay company salaries using company excel wage spreadsheets, create annual company accounts (turnover, less wages, expenses tax and dividends).
Palmer’s College, Chadwell, Road, Grays, Essex, RM17 5TD
September 2010 – May 2012.
A Level Results
Accounting B
History D
Film Studies B
Maths (AS) D
William Edwards School, Stifford Clays, Road, Grays, RM16 3NJ
September 2005 – May 2010
GCSE Results
English Literature B English Language B Sociology B History A French C Mathematics A Business Studies Distinction* Core Science B Additional Science B
REFERENCES - Available on request
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